Free Shipping Promotion Guidelines
- Only for customers shipping to the Continental 48 States.
- Orders must have a minimum of $69 worth of product.
- Free shipping is not a guaranteed shipping option. Extreme Glow chooses the shipping method.
- If you need day-definite shipping please choose a delivery service using our shipping maps shown below.
- Wholesale Club Members are not eligible for the Free Shipping Promotion.
Just put $69 worth of product in your basket, enter your zip code, and select the Free Shipping option if it is available. All other shipping methods are still available, but they are not discounted.
Frequently Asked Shipping Questions
Is there any delay if I select Free Shipping? What services do you use with free shipping?
No, we do not delay shipments that select free shipping. As with any other order, we will do our best to get it out the same day that you order. We will select from UPS Ground, FedEx Ground, FedEx SmartPost, USPS Priority Mail, or USPS First Class Mail for the free shipping. Packages under 1 lb will usually ship by USPS First Class Mail.
When will I get the package?
Go to the UPS and FedEx
charts below and locate your area. The map will tell you the number of business days the shipping company will need to get you your package. Business days are Monday through Friday. (FedEx Home Delivery business days are Tuesday through Saturday.) Extreme Glow ships out Monday through Friday. If you get your order to us by 4 pm Central of a business day, there is a good chance that we will get it out that day.
USPS shipping options do not have guaranteed delivery times. Priority Mail is advertised at 2-3 business days. First Class Mail can take up to 10 days however most packages are delivered inside of a week. Please note: USPS does not guarantee delivery times and Extreme Glow cannot provide refunds for packages that arrive "late". Our only money back guarantees are made on FedEx Air packages.
FedEx SmartPost is one of our free shipping options. It typically takes 2-7 days, but it is not guaranteed.
If you provide an email address for us, you will get a tracking number for your shipment sent to that email address once the package has been processed. The tracking number does not come from Extreme Glow. It will come from the appropriate shipping company. If you lose your tracking number, feel free to give us a call. We will be able to track your package and/or provide the tracking number for you.
Do not count the day the product ships as Day One of your shipping. Also, only count business days when trying to determine a delivery date. Weekends do not count. Example: If we ship on Thursday,
Friday is Day One, Monday is Day Two, Tuesday is Day Three, etc. The weekend for FedEx Home Delivery is Sunday and Monday -- not Saturday and Sunday. That does make a difference. If you order on Thursday to a 2-Day zone, UPS Ground and FedEx Ground will deliver on Monday. USPS and FedEx Home Delivery will deliver on Saturday. USPS delivers on Sunday in some locations.
Check the charts below for delivery times. FedEx Ground and UPS Ground are not the same in all cases.
How much is the shipping?
Shipping charges vary by weight and distance from Extreme Glow. Remote locations may have surcharges applied. Shipping charges generally start at roughly $10 for any order and go up from there. The shopping cart is the best way to calculate shipping. Simply load the cart with the items that you wish to purchase and enter your zip code into the appropriate field. An estimate for all shipping options for your location will appear in a pull down menu.
How much to upgrade ground shipping to FedEx 2-day or FedEx Overnight?
The best way to calculate shipping is to use the shopping cart. It will calculate the shipping for every option to your location. You can also call Extreme Glow and get a sales rep to help you. We will be happy to provide shipping quotations for you
How much is Saturday delivery?
If you are shipping to a residence, there is no charge for Saturday delivery for FedEx Home Delivery (Ground shipping.) For 2-Day and Overnight services, Saturday delivery will be $17 additional. Example - If FedEx Overnight is normally $40, then FedEx Overnight that ships Friday for Saturday delivery is $57. Please note that standard overnight for Friday shipments is for delivery on Monday...not Saturday. To get Saturday delivery, you must request Saturday delivery.
If you are thinking about FedEx 2-Day Saturday delivery, check the FedEx overnight rates for Friday delivery as well. It may be as cheap or cheaper to go with the overnight charge after you
add the $17 Saturday delivery charge to the normal 2-Day rate.
The above map shows the shipping times in business days using UPS Ground.
The above map shows the shipping times in business days using FedEx Ground.
(Do not count the day that we send out your box as a shipping day!)