Important Warranty Information

When you receive your Mitts, please take them out immediately and

check their functionality.  If you have a question about how they turn

on, go to our Trouble Shooting

section.  All problems with our Mitts must be reported within 24 hours

(one business day) of receiving the package.  We reserve the right to

request that any defects be sent back to Extreme Glow prior to

reshipping any additional products.  We will not be held responsible for

improper use or wearing of the gloves which results in any failure or

defects.  Any claims outside of the 24 hour time period after receipt

will not be honored.
    To ensure the highest degree of success

maintaining the functionality of the gloves, we suggest that you remove

the gloves from the bottom, not pulling from the top or fingers. 

Additionally, we suggest removing them from the side of the gloves

opposite the battery pack.